Vhonda Mc Elroy

Vhonda Mc Elroy

Customer Success Manager @ Planned

About Vhonda Mc Elroy

Vhonda Mc Elroy is a Customer Success Manager at Planned Parenthood Federation of America, where she has worked since 2020 in New York. She has a background in business analysis and program management, with previous roles at the University of Washington and Tacoma Community College.

Current Role at Planned Parenthood Federation of America

Vhonda Mc Elroy serves as a Customer Success Manager at Planned Parenthood Federation of America. She has held this position since 2020, contributing to the organization for four years. Based in New York, she focuses on enhancing customer experiences and ensuring client satisfaction within the organization.

Previous Experience in Business Analysis

Prior to her current role, Vhonda worked as a Business Analyst at the University of Washington from 2019 to 2020. During her tenure of one year in the Greater Seattle Area, she was responsible for analyzing business processes and providing insights to improve operational efficiency.

Career History in Education Administration

Vhonda has a diverse background in education administration. She worked as a Program Assistant at Tacoma Community College for four months in 2015. Additionally, she served as a Program Manager at the same institution from 2015 to 2017, where she managed various educational programs for two years. Her experience also includes a role as a Database Project Manager at Seattle Colleges from 2017 to 2018.

Educational Background

Vhonda Mc Elroy earned a Bachelor of Arts (B.A.) degree in Comparative Ethnic Studies from Washington State University. This academic background has provided her with a foundation for understanding diverse perspectives and cultural contexts, which she applies in her professional roles.

Early Career Experience

Vhonda's early career includes a position as a Program Assistant at the Washington State University Office of Grant & Research in 2008, where she worked for eight months. This role contributed to her development in program management and administrative support within an academic setting.

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