Aaron Bamblett
About Aaron Bamblett
Aaron Bamblett serves as the Director of Support at Playco, where he has worked since 2023. With over 15 years of experience in the video game industry, he has held various leadership roles at notable companies such as Blizzard Entertainment and Perfect World Entertainment.
Current Role at Playco
Aaron Bamblett serves as the Director of Support at Playco, a position he has held since 2023. He operates from the San Francisco Bay Area, leading the support team to enhance customer experiences and streamline operations. His role involves overseeing support strategies and ensuring effective communication between the company and its users.
Previous Experience at Playco
Before his current role, Aaron worked at Playco as the Lead of Customer Support from 2020 to 2023. During this three-year period, he managed remote support operations, focusing on improving customer satisfaction and response times. His leadership contributed to the development of efficient support processes.
Career Background in Customer Support
Aaron has extensive experience in customer support within the video game industry. He previously held the position of Lead, Customer Support at Game Closure for four months in 2020. His earlier roles include significant positions at Blizzard Entertainment, where he served as Lead Quality Controller and Team Manager in Customer Services, among other roles.
Education and Skills
Aaron studied at Hugh Christie Technology College. He has developed strong communication, organizational, and leadership skills throughout his career. His technical proficiency includes tools such as Adobe Photoshop, PHP, HTML, CSS, MySQL, Visual Basic, and SharePoint, which he utilizes to manage projects effectively.
Achievements in the Video Game Industry
Over his 15-year career, Aaron has contributed to the successful launch of 10 AAA game titles. His versatility in managing multiple projects under high-pressure conditions has been a significant asset in his roles. He emphasizes servant leadership, fostering a collaborative environment within his teams.