Abdiel Gines
About Abdiel Gines
Abdiel Gines is a Customer Experience Specialist with a background in customer service and administration. He has worked for various companies, including PlayVS and Modivcare, and has studied Network and System Administration at Sheridan Technical College.
Current Role at PlayVS
Abdiel Gines currently serves as a Customer Experience Specialist at PlayVS, a position he has held since 2023. His role involves enhancing customer interactions and ensuring satisfaction in a remote capacity from Los Angeles, California. Abdiel's responsibilities include addressing customer inquiries and providing support to improve the overall user experience.
Previous Experience at Modivcare
Abdiel Gines has extensive experience at Modivcare, where he worked in various capacities. He served as a Credentialing Services Specialist for one month in 2020, focusing on the credentialing process. Following this role, he worked as a Customer Advocate-Cancellation Representative from 2020 to 2022 for two years, where he managed customer cancellations and provided support.
Experience at Planet Fitness
Abdiel Gines worked at Planet Fitness in multiple roles. He began as Front Desk Staff in 2019 for five months in Pembroke Pines, Florida, where he managed front desk operations and customer interactions. Later, in 2020, he took on the role of Shift Lead for three months, overseeing staff and ensuring smooth operations during his shifts.
Education and Training
Abdiel Gines studied at Sheridan Technical College from 2017 to 2019, focusing on Network and System Administration/Administrator and Automotive. He also attended Sheridan Technical High School from 2015 to 2019, where he pursued similar fields of study. His education provided him with foundational skills in technology and automotive systems.