Alan Townsend
About Alan Townsend
Alan Townsend is a Project Manager at Plexus Engineering Solutions, specializing in product cost reduction strategies and high-availability architectures for telecom equipment. He has over 25 years of experience in the industry, including previous roles at Nortel Networks and Genband.
Work at Plexus
Alan Townsend has been serving as a Project Manager at Plexus Engineering Solutions since 2012. His role involves overseeing various projects and implementing product cost reduction strategies. He operates out of the Raleigh-Durham, North Carolina area, where he has contributed to the company's objectives for over a decade.
Previous Experience at Nortel Networks
Before joining Plexus, Alan Townsend worked at Nortel Networks as a Senior Product Manager in the Next Generation Platforms within the CTO office. His tenure lasted from 1996 to 2009, spanning 13 years. During this time, he focused on product management and development in the telecommunications sector, contributing to the advancement of technology solutions.
Experience at Genband
Alan Townsend was employed at Genband as a Senior Product Manager for the GENiUS Platform and Integration from 2009 to 2012. His role involved managing product development and integration efforts, further enhancing his expertise in the telecommunications industry during his three-year period at the company.
Education and Expertise
Alan Townsend earned a Bachelor's degree in Mechanical Engineering from North Carolina State University, completing his studies from 1984 to 1989. His educational background supports his technical expertise in developing high-availability architectures for telecom equipment and managing product certifications, including UL, CE, ETSI, and NEBS.
Mentoring and Project Management Skills
Alan Townsend possesses a strong background in mentoring within the field of project management. He is skilled in developing customer RFP responses and managing customer escalations, demonstrating his ability to lead teams and facilitate effective communication in complex project environments.