Anahid Montserrat Zaragoza Larios
About Anahid Montserrat Zaragoza Larios
Anahid Montserrat Zaragoza Larios is a Customer Experience Specialist at Plexus Corp., where she has worked since 2017. She has a strong background in public relations and organizational development, with previous roles at various organizations including Hospital Civil De Guadalajara and Cámara de Comercio de Guadalajara.
Work at Plexus
Anahid Montserrat Zaragoza Larios has been employed at Plexus Corp. as a Customer Experience Specialist since 2017. In this role, she focuses on identifying and implementing process improvements within the Customer Experience area. She coordinates customer experience surveys and compiles results to ensure that Plexus exceeds customer satisfaction. Additionally, she facilitates client visits for ten global client companies, managing logistics such as conference rooms, meals, travel, and accommodation.
Previous Employment Experience
Prior to her current role, Anahid worked at several organizations. She served as an Assistant in the Communication Department at the Cámara de Comercio de Guadalajara for four months in 2009. In 2012, she worked for two months as a Public Relations Assistant at Zahorípublicidad. From 2012 to 2017, she held the position of Public Relations Officer at Hospital Civil De Guadalajara, where she worked for five years.
Education and Expertise
Anahid holds a Master's degree in Organizational and Human Development from Universidad del Valle de Atemajac, which she completed from 2012 to 2014. She also earned a Licentiate degree in Communication Sciences and Techniques from the same university, studying from 2008 to 2011. Additionally, she completed a diploma in Strategic Corporate Communication at Tecnológico de Monterrey from 2021 to 2022.