Bill Palazzi
About Bill Palazzi
Bill Palazzi serves as the Director of Customer Management at Plexus Corp., where he has worked since 2005. He has extensive experience in customer management and operational leadership across various sectors, including aerospace and industrial manufacturing.
Work at Plexus
Bill Palazzi has been serving as the Director of Customer Management at Plexus Corp. since 2005. In this role, he is responsible for proposal development and contract negotiations. He emphasizes a team approach and leverages cross-functional knowledge to drive change and foster business growth. His focus is on achieving customer satisfaction and profitable revenue growth through effective quality, delivery, and cost management.
Previous Experience
Before joining Plexus, Bill Palazzi held several key positions in various organizations. He worked at Celestica as Director of the Customer Focus Team and Lean Manufacturing from 1999 to 2004. Prior to that, he was the Strategic Planning & Operations Manager at Alcatel-Lucent from 1992 to 1997. He also served as Division Manager at AVX from 1997 to 1999, accumulating extensive experience in customer management and operational leadership.
Education and Expertise
Bill Palazzi holds a Master of Business Administration (M.B.A.) from Saint Joseph's University, where he studied Business Administration and Management. He also earned a Bachelor's Degree in Chemical Engineering from Bucknell University and a Master's Degree in Industrial Engineering from Purdue University. His educational background supports his expertise in managing global electronic manufacturing and engineering services across aerospace, industrial, and networking sectors.
Advocacy for Continuous Improvement
In his professional capacity, Bill Palazzi advocates for continuous improvement within organizations. He inspires others to identify problems and develop effective solutions. His leadership style emphasizes collaboration and the importance of a team-oriented approach to achieve operational excellence and enhance customer satisfaction.