Dave Dupuis
About Dave Dupuis
Dave Dupuis serves as the Customer Director at Plexus, where he has worked since 2009. With a background in customer management at Flextronics, he has extensive experience in managing global customer relationships and mentoring new hires.
Work at Plexus
Dave Dupuis has served as Customer Director at Plexus since 2009. In this role, he holds full P&L and Customer Satisfaction responsibility for key global customers. His leadership contributes to continuous growth and increased profitability for the organization. Dupuis has successfully negotiated complex contracts with multinational companies, demonstrating his expertise in managing high-stakes business relationships. His tenure at Plexus spans over 15 years, during which he has played a pivotal role in enhancing customer service and operational efficiency.
Previous Experience at Flextronics
Before joining Plexus, Dave Dupuis worked at Flextronics for 15 years, from 1994 to 2009, where he held the position of Sr. Director of Customer Management. In this capacity, he was responsible for customer management and satisfaction, contributing to the company's overall growth and profitability. His extensive experience at Flextronics provided him with a solid foundation in program and project management within the Tier 1 EMS sector.
Education and Expertise
Dave Dupuis studied at Nichols College and earned a Bachelor of Science degree from the University of Massachusetts (Lowell). He further advanced his education by obtaining an MBA, completing his studies from 1994 to 1996. His academic background supports his extensive expertise in customer service and operational growth, which he applies in his current role and mentoring activities.
Mentorship and Training Initiatives
In his current role, Dave Dupuis actively mentors new hires, new acquisitions, and startup groups. He leverages his extensive experience to guide these individuals and teams in customer service and operational growth. Additionally, he has developed and trained a set of program and project management process tools that are utilized globally, enhancing the effectiveness of project management practices within the organization.
Industry Experience in EMS
Dave Dupuis has extensive experience working for Tier 1 EMS companies, focusing on program and project management as well as customer service. His background in the industry equips him with the knowledge and skills necessary to navigate complex business environments and foster strong relationships with clients.