Ed Wallace
About Ed Wallace
Ed Wallace serves as the Customer Director at Plexus Corp., a position he has held since 2019. With a diverse background that includes roles in the US Navy and various leadership positions in the technology and manufacturing sectors, he brings over 16 years of experience in global P&L ownership and supply chain management.
Current Role at Plexus Corp
Ed Wallace serves as the Customer Director at Plexus Corp, a position he has held since 2019. In this role, he is responsible for overseeing customer relationships and ensuring client satisfaction. His tenure at Plexus Corp has been marked by a focus on enhancing customer engagement and driving business growth. Previously, he held the same title at Plexus Corp from 2006 to 2016, accumulating a decade of experience in customer management within the company.
Previous Experience in the US Navy
Before entering the corporate sector, Ed Wallace served in the US Navy as an Operations Specialist from 1980 to 1985. His service took place in Pearl Harbor, Hawaii, where he gained valuable skills in operations management and team coordination. This experience laid the foundation for his future roles in management and customer relations.
Professional Background in Account Management
Ed Wallace has held significant positions in account management prior to his current role. He worked as the Vice President of Account Management - Program Management at KeyTronicEMS from 2017 to 2018. Additionally, he served as a Senior Program Manager at Flex from 2000 to 2004. His roles have consistently involved managing client accounts and ensuring successful program execution.
Educational Background and Expertise
Ed Wallace studied at the University of North Carolina at Charlotte, where he earned a Bachelor’s Degree in Geographic Information Science and Cartography from 1988 to 1990. He also has training from the US Navy, which contributed to his operational and management skills. His expertise includes supply chain development, procurement, and contract negotiations, with over 16 years of experience in global P&L ownership and transition management.
Experience in Global Outsourcing and Business Development
Ed Wallace possesses extensive experience in global outsourcing, particularly within the aerospace-defense, industrial, and medical sectors. He has a strong background in business development, focusing on both organic growth and new opportunities. His skills in multi-site functional team management have been instrumental in driving successful projects and initiatives throughout his career.