Edwin Chiang
About Edwin Chiang
Edwin Chiang is a Human Resources Officer at Plexus Corp., where he has worked since 2021. He has a background in customer service, sales, and marketing, with previous roles at Teleperformance, SK-II US, Uber, OYO, and U Mobile.
Work at Plexus Corp.
Edwin Chiang serves as a Human Resources Officer at Plexus Corp. since 2021. In this role, he manages the accurate and timely update of site workers' data records, including changes, transfers, and maintenance. He is responsible for conducting thorough investigations to reduce legal risk and ensure regulatory compliance in employee relations. Additionally, he handles the welfare of both local and foreign workers, addressing issues related to salary, allowances, benefits, accommodation, transportation, and health and safety. Edwin also validates and processes site-related invoicing records to ensure timely payment and provides site data reports for reviews and audits, ensuring compliance with company policies and legal requirements.
Previous Experience in Human Resources and Customer Service
Before joining Plexus Corp., Edwin Chiang worked at Teleperformance as a Customer Service Consultant from 2020 to 2021 for five months in Penang, Malaysia. He also held various roles that contributed to his expertise in customer interaction and brand representation. Notably, he worked as a Brand Ambassador for OYO from 2019 to 2020 for one year in Bayan Lepas, Penang, Malaysia. His experience in customer service and brand promotion has equipped him with skills relevant to his current position in human resources.
Educational Background
Edwin Chiang studied at the University of Wollongong, where he earned a Bachelor of Commerce (BCom) degree, focusing on Business, Marketing, and Management from 2018 to 2020. Prior to that, he attended INTI International University & Colleges, achieving a Diploma in Business from 2015 to 2018. His educational background provides a solid foundation for his roles in marketing and human resources.
Career History in Marketing and Sales
Edwin has a diverse career history that includes roles in marketing and sales. He worked as a Sales and Marketing Specialist for SK-II US in 2019 for three months in Gurney Penang. Additionally, he served as a Marketing Specialist at U Mobile in 2014 for eight months in Bukit Mertajam, Penang, Malaysia. These positions have contributed to his understanding of market dynamics and customer engagement.