Gerardo Jacquez Vinatier
About Gerardo Jacquez Vinatier
Gerardo Jacquez Vinatier is a Customer Service Representative II at Plexus Corp. in Guadalajara, Jalisco, Mexico, with a background in strategic analysis and problem-solving, and a degree in Industrial Design from Universidad de Guadalajara.
Work at Plexus
Gerardo Jacquez Vinatier has been employed at Plexus Corp. as a Customer Service Representative II since 2022. Located in Guadalajara, Jalisco, México, he utilizes his strategic analytical skills to enhance customer service operations. His role involves addressing customer inquiries and ensuring satisfaction through effective problem-solving and teamwork.
Previous Experience at Avnet
Before joining Plexus Corp., Gerardo worked at Avnet as a Customer Support Representative from 2016 to 2022. During his six years in Tlaquepaque, he developed a strong foundation in customer service, focusing on resolving issues and providing support to clients. His experience at Avnet contributed to his analytical approach in customer interactions.
Education and Expertise
Gerardo studied at Universidad de Guadalajara, where he earned a Licenciatura en Diseño Industrial, specializing in Bienes de Capital from 2010 to 2014. Additionally, he completed his BACHILLERATO at COLEGIO CERVANTES COSTA RICA, focusing on the FISICO-MATEMATICO area. His educational background supports his analytical and design skills, which he applies in his customer service role.
Professional Skills
Gerardo possesses a strong focus on problem-solving and teamwork, which are essential skills in customer service. His strategic analytical approach allows him to effectively address customer needs and enhance service delivery. Additionally, his appreciation for aesthetics may influence his interactions with customers, contributing to a positive service experience.