James Worden
About James Worden
James Worden is an experienced assembler currently working at Plexus Corp. since 2015, with a background in customer service and management roles at various companies including Convergys and Humana.
Work at Plexus
James Worden has been employed at Plexus Corp. as an Assembler since 2015. His role involves assembling components and ensuring quality standards are met in the production process. With over nine years of experience in this position, he contributes to the efficiency and effectiveness of the manufacturing operations at Plexus.
Previous Employment at Convergys
James Worden worked at Convergys for a total of nine years, holding multiple roles including Team Advisor, Key Account Manager, and Full Account Manager. His tenure at Convergys spanned from 2000 to 2009. He also served as a Team Leader from 2006 to 2008. His experience there provided him with skills in customer service and account management.
Education and Expertise
James Worden studied at Silver Lake College from 2000 to 2002 and again from 2007 to 2008. He also attended the University of Phoenix, where he pursued a Bachelor of Science in Human Service/Management from 2010 to 2014 and completed additional studies in 2011 to 2012. His educational background supports his expertise in management and customer service.
Experience with Knights of Columbus Insurance
Before his time at Convergys, James Worden worked as a Life Insurance Field Agent at Knights of Columbus Insurance from 1998 to 2000. This role involved providing insurance solutions and support to clients, contributing to his overall experience in customer-facing positions.
Current Role at Humana
James Worden has been working as a Customer Service Specialist at Humana since 2014. His role involves assisting customers with inquiries and providing support related to health insurance services. He has accumulated ten years of experience in this position, enhancing his skills in customer service and communication.