Jiavern Ng
About Jiavern Ng
Jiavern Ng is a Materials Buyer with expertise in import and export logistics and customer delivery. He has worked at Hewlett-Packard since 2017 and has a background in customer service and inventory management.
Work at Hewlett-Packard
Jiavern Ng has been employed at Hewlett-Packard since 2017, serving as a Customer Delivery Specialist in San Jose, California. In this role, he is responsible for managing customer deliveries and ensuring timely fulfillment of orders. His work involves coordinating logistics and addressing any issues that may arise during the delivery process, demonstrating his commitment to customer satisfaction.
Education and Expertise
Jiavern Ng earned a Bachelor of Arts in Marketing from Universiti Tunku Abdul Rahman, completing his studies from 2011 to 2014. His educational background provides him with a solid foundation in marketing principles, which he applies in his professional roles. He possesses expertise in handling import and export logistics, inventory management, and customer relationship management.
Previous Work Experience
Before joining Hewlett-Packard, Jiavern Ng worked at Kimberly-Clark Professional as a Customer Service Associate from 2014 to 2017 in Roswell, Georgia. He also briefly served as a Master Data Specialist at Japan Tobacco International in Geneva, Switzerland, for three months in 2017. His diverse work experience has equipped him with skills in customer service and data management.
Skills in Logistics and Inventory Management
Jiavern Ng has developed skills in managing import and export logistics, which involve overseeing the movement of goods across international borders. He is experienced in stock counting and inventory management, ensuring accurate stock levels to meet customer demands. Additionally, he possesses skills in preparing leasing contracts and rental calculations, indicating his understanding of financial agreements.
Customer Relationship Management
Jiavern Ng has a strong background in addressing customer complaints, showcasing his problem-solving skills. His experience in customer service roles has allowed him to build effective relationships with clients, ensuring their needs are met and issues are resolved efficiently. This focus on customer satisfaction is a key aspect of his professional approach.