Mackenzie Hazen
About Mackenzie Hazen
Mackenzie Hazen is a Customer Experience Assistant II at Plexus Corp. with a background in event planning and a degree in Communication, which aids her in managing customer expectations.
Work at Plexus
Mackenzie Hazen has been employed at Plexus Corp. as a Customer Experience Assistant II since 2016. In this role, she focuses on enhancing customer satisfaction and managing customer expectations. Her position requires effective communication skills and a strong understanding of customer service principles.
Previous Experience in Customer Service
Prior to her current role, Mackenzie worked at St. Norbert College as a Campus Catering Student Supervisor from 2012 to 2015. This position involved overseeing catering services and ensuring customer satisfaction during events. Additionally, she served as the Assistant Banquet and Events Manager at Pine Hills Country Club from 2015 to 2016, where she contributed to event planning and execution.
Education and Expertise
Mackenzie Hazen holds a degree in Communication from St. Norbert College, which she attended from 2011 to 2015. This educational background has equipped her with skills in managing customer expectations and facilitating effective communication. Her studies have also contributed to her understanding of customer service dynamics.
Event Planning Experience
Mackenzie has over three years of experience in event planning, specifically in event execution and project planning. This experience has allowed her to develop a strong skill set in organizing and managing events, ensuring that all aspects run smoothly and meet customer needs.
Background and Early Education
Mackenzie attended Boylan Catholic High School from 2007 to 2011, where she completed her secondary education. This foundational education set the stage for her subsequent studies at St. Norbert College and her career in customer service and event planning.