Ryan Cheong
About Ryan Cheong
Ryan Cheong is a Business Systems Analyst at Plexus Corp. in Penang, Malaysia, with a background in Information Systems from The University of Kansas and experience in technical support and customer service roles.
Current Role at Plexus Corp
Ryan Cheong currently serves as a Business Systems Analyst at Plexus Corp, a position he has held since 2021. His role involves analyzing business systems and processes to improve efficiency and effectiveness within the organization. He operates from Penang, Malaysia, contributing to various projects that require a keen understanding of technical systems and business needs.
Previous Experience at University of Kansas Memorial Corporation
Ryan Cheong has a history of employment with the University of Kansas Memorial Corporation. He worked as a Part-Time Associate for three months in 2017 and later served as a Student Crew Leader from 2018 to 2019 for eight months. Additionally, he returned as a Part-Time Associate in 2018 for another eight months. His roles involved providing support and leadership within the organization, enhancing his skills in customer service and team management.
Technical Support Role at Deluxe Corporation
Ryan Cheong worked as a Technical Support Specialist (eChecks) at Deluxe Corporation from 2019 to 2020. In this role, he provided technical assistance and support for eCheck services, addressing customer inquiries and resolving issues. This position helped him develop strong problem-solving skills and the ability to work effectively in a fast-paced environment.
Education and Academic Background
Ryan Cheong studied at INTI International College Penang, where he completed the American University Program from 2013 to 2015. He then attended The University of Kansas, earning a Bachelor's Degree in Information Systems from 2015 to 2019. His educational background has equipped him with a solid foundation in information systems and analytical skills.
Skills and Expertise
Ryan Cheong possesses a logical and analytical mindset, which enhances his performance in technical support and customer service roles. He has strong communication skills and excels in problem-solving solutions, particularly in fast-paced environments. His expertise includes cross-functional teamwork and data analysis, which are essential for his current role as a Business Systems Analyst.