Shu Zhi Ng

Shu Zhi Ng

Business Analyst @ Plexus

About Shu Zhi Ng

Shu Zhi Ng is a Business Analyst at Plexus Corp. in Penang, Malaysia, known for integrating Taichi principles into software design, emphasizing flexibility and user understanding.

Work at Plexus

Shu Zhi Ng has been employed as a Business Analyst at Plexus Corp. since 2019. In this role, they focus on software design and development, utilizing a unique approach that integrates principles of Taichi. This methodology emphasizes flexibility and understanding throughout the development processes. Shu Zhi has contributed to the identification and resolution of software issues, implementing solutions through bug-fixes and enhancements. Their responsibilities also include facilitating international team discussions to address gaps in business software.

Education and Expertise

Shu Zhi Ng holds a Master's degree in Human Computer Interaction from the University of Nottingham, where they studied from 2017 to 2018. Prior to this, they earned a Bachelor of Science in Psychology from HELP University, completing their studies from 2013 to 2016. This educational background in psychology informs their approach to understanding user behavior and improving user experience. Shu Zhi specializes in UX Research, focusing on creating user-friendly software solutions.

Background

Shu Zhi Ng has a diverse background that combines psychology and technology. Their studies in psychology provide insights into user behavior, which is critical for enhancing user experience in software design. This unique blend of skills allows Shu Zhi to effectively facilitate discussions among international teams, ensuring that software development processes address user needs and expectations.

Achievements

In their professional capacity, Shu Zhi Ng has led the development of an in-house software project, providing comprehensive support throughout the software development life cycle. They have also delivered Go-Live support, which includes planning and executing testing, user acceptance testing (UAT), and preparing training for end-user mentors. These contributions reflect their commitment to improving software solutions and user experiences.

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