Kelly Huffman
About Kelly Huffman
Kelly Huffman is a Legal Assistant III and Senior Legal Assistant at Plunkett Cooney in Grand Rapids, Michigan, with over 25 years of experience in legal support roles. She has a background in Business Administration and has contributed to various innovations and projects that improved office efficiency.
Work at Plunkett Cooney
Kelly Huffman has been employed at Plunkett Cooney as a Legal Assistant III / Senior Legal Assistant since 2014. In this role, she manages and supports 80 client files while also maintaining a client status report that includes over 700 files. Her responsibilities involve providing legal support and ensuring the accuracy of documentation and processes within the firm.
Education and Expertise
Kelly Huffman studied at Cornerstone University, where she earned an Associate of Science (AS) in Business Administration and Management from 2008 to 2010. She furthered her education by obtaining a Bachelor of Business Administration (B.B.A.) from 2011 to 2013 at the same institution. Her educational background supports her expertise in legal assistance and office management.
Background in Legal Support
Before joining Plunkett Cooney, Kelly Huffman accumulated extensive experience in legal support roles. She worked as a Senior Legal Secretary at State Farm from 2002 to 2008 and at Citizens Insurance Company of America from 2000 to 2002. Additionally, she served as a Legal Secretary at Secrest Wardle from 2013 to 2014 and as a Senior Legal Secretary at Allstate from 1995 to 2000.
Achievements in Legal Operations
Kelly Huffman innovated a case open checklist that ensured 100% accuracy in the file opening process. She also served as the point-of-contact for an office remodel project, which resulted in a 75% reduction in travel for home office personnel. Her contributions to the firm have been recognized with the Circle of Excellence Award for exceptional dedication and service.
Technical Support Role
In addition to her legal responsibilities, Kelly Huffman acts as the office IT liaison, providing technical support and training to staff. This role highlights her versatility and ability to bridge the gap between legal operations and technology, enhancing overall office efficiency.