Jess (.
About Jess (.
Jess is a Care Delivery Manager at PlushCare, focusing on clinician education and training in telemedicine. With a background in bioethics and extensive experience in healthcare education, Jess has contributed to various institutions, including Harvard Medical School and Boston Children's Hospital.
Work at PlushCare
Currently, Jess serves as the Care Delivery Manager at PlushCare, a role she has held since 2021. In this position, she focuses on clinician education and training to enhance the delivery of care within telemedicine settings. Jess is involved in developing programs and policies aimed at improving clinician experiences and fostering community building in a virtual healthcare environment.
Education and Expertise
Jess has an extensive educational background. She earned a Master of Bioethics (MBE) from Harvard Medical School, where she studied from 2019 to 2021. Additionally, she holds a Bachelor of Arts in English Literature and Education Studies from Lake Forest College. Jess also pursued studies in Education Policy, Organization & Leadership Studies at the University of Illinois at Urbana-Champaign and completed a postgraduate degree in Health Professions and Related Clinical Sciences at Harvard University.
Background
Before joining PlushCare, Jess accumulated diverse experience in various educational and healthcare roles. She worked as a Per Diem Dental Assistant at Boston Children's Hospital from 2017 to 2018 and as Affiliated Personnel in Research at the same institution from 2018 to 2021. Additionally, she served as a Graduate Student Apprentice Instructor in Ethics at Harvard Medical School from 2019 to 2021, where she taught bioethics to a wide range of audiences.
Achievements
Jess has made significant contributions to the fields of education and healthcare. As the founder of Elevate Adolescence, she led initiatives focused on youth development from 2014 to 2021. Her research interests include establishing a solid patient education foundation to address trust issues within the healthcare system. Furthermore, she has developed programs aimed at enhancing clinician experiences in telemedicine, reflecting her commitment to improving healthcare delivery.