Jess G.

Jess G.

Clinician Education + Experience Lead (Clinical Operations) @ PlushCare

About Jess G.

Jess G. serves as the Clinician Education + Experience Lead at PlushCare, where they focus on enhancing clinician experience and education. They also teach bioethics at Harvard Medical School and have a background in various educational and clinical roles.

Work at PlushCare

Jess G. serves as the Clinician Education + Experience Lead in Clinical Operations at PlushCare. In this role, Jess leads initiatives focused on clinician experience, education, and the delivery of care programs for approximately 200 clinicians. Jess has been with PlushCare since 2021, contributing to the enhancement of community building and support for positive clinician experiences in telemedicine.

Education and Expertise

Jess G. holds a Master of Bioethics (MBE) from Harvard Medical School, where studies were completed from 2019 to 2021. Prior to this, Jess earned a Bachelor of Arts in English Literature and Education Studies from Lake Forest College. Additionally, Jess has completed Education Policy, Organization & Leadership Studies (Type 75 Licensure) at the University of Illinois Urbana-Champaign.

Background

Jess G. has a diverse professional background that includes roles in education and healthcare. Before joining PlushCare, Jess worked as the Academic Director at HFS Chicago Scholars for 11 months in 2014-2015. Jess also served as Affiliated Personnel in Research at Boston Children's Hospital from 2017 to 2021 and founded Elevate Adolescence, where Jess worked for seven years until 2021.

Teaching and Curriculum Development

In addition to clinical operations, Jess G. is involved in ethics curriculum development and instruction at Harvard Medical School since 2019. Jess teaches bioethics to a diverse audience, including secondary school students, college students, medical students, and healthcare professionals, contributing to the education of future leaders in healthcare.

Research Interests

Jess G.'s research interests focus on creating a robust patient education foundation aimed at addressing trust erosion in the healthcare system. This work reflects a commitment to improving patient-clinician relationships and enhancing the overall healthcare experience.

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