Kaela Beck
About Kaela Beck
Kaela Beck is a Corporate Trainer at PlushCare, where she has worked since 2023. She has a background in various roles at Guardian Credit Union and previously served as a Care Coordinator at PlushCare.
Work at PlushCare
Kaela Beck has been employed at PlushCare since 2023, serving as a Corporate Trainer. In this role, she is responsible for developing and delivering training programs aimed at enhancing the skills and knowledge of employees. Prior to her current position, she worked at PlushCare as a Care Coordinator from 2022 to 2023, where she facilitated patient care and supported healthcare operations.
Previous Experience at Guardian Credit Union
Before joining PlushCare, Kaela Beck held multiple positions at Guardian Credit Union. She started as a Member Service Representative from 2018 to 2019, providing customer service and support to members. She then progressed to the role of Member Service Consultant from 2019 to 2021, where she offered more specialized assistance. Following this, she served as a Resolution Specialist from 2021 to 2022, focusing on resolving member issues and improving service delivery.
Career Progression
Kaela Beck's career reflects a steady progression in the customer service and training sectors. Her experience at Guardian Credit Union laid a foundation in member relations and service excellence, which she has built upon in her current role at PlushCare. This trajectory demonstrates her commitment to professional development and her ability to adapt to various roles within the healthcare and financial services industries.
Training and Development Focus
In her role as Corporate Trainer at PlushCare, Kaela Beck emphasizes the importance of training and development in enhancing employee performance. She designs training modules that align with the company's goals and ensures that staff are equipped with the necessary skills to provide quality care. Her background in customer service contributes to her effectiveness in training employees to meet the needs of patients.