Keona Mccowin
About Keona Mccowin
Keona Mccowin is a Revenue Operations Senior Analyst at PlushCare, where she optimizes revenue cycle processes and supports provider relations. She has over seven years of experience in managed care and holds degrees in Social Work from The University of Texas at Arlington and Tyler Junior College.
Work at PlushCare
Keona Mccowin currently serves as a Revenue Operations Senior Analyst at PlushCare, a role she has held since 2021. In this position, she focuses on optimizing revenue cycle processes and systems by collaborating with cross-functional teams. Mccowin also supports the provider relations function, ensuring that contracted providers are compliant and engaged with the platform. Her contributions aim to enhance the quality and accessibility of healthcare services offered by PlushCare.
Previous Experience in Revenue Operations
Before joining PlushCare, Keona Mccowin worked at Texas Health Resources as a Revenue Cycle Improvement Analyst from 2020 to 2021. She also held the position of Provider Relations Senior Specialist at UT Southwestern Medical Center from 2018 to 2020. Her career began at Cigna, where she worked as a Network Operations Specialist from 2015 to 2018. This diverse experience in revenue operations and provider relations has equipped her with over seven years of expertise in managed care.
Education and Expertise
Keona Mccowin earned her Bachelor's degree in Social Work from The University of Texas at Arlington, where she studied from 2016 to 2019. Prior to this, she obtained an Associate's degree in Social Work from Tyler Junior College, completing her studies from 2012 to 2014. Her educational background supports her work in healthcare operations and provider relations.
Professional Values and Interests
Keona Mccowin values collaboration, innovation, and impact in her professional endeavors. She is passionate about working on projects that improve healthcare quality and accessibility. In addition to her professional interests, she enjoys volunteering with non-profits, reflecting her commitment to community service. Outside of work, she enjoys crafting and spending time with her dog, Simba.