Michael Contreras
About Michael Contreras
Michael Contreras is a Clinical Operations Specialist currently employed at PlushCare in San Francisco, California. He has a diverse work history that includes roles in logistics, customer service, and management across various companies in Florida.
Work at PlushCare
Michael Contreras has been employed at PlushCare as a Clinical Operations Specialist since 2020. In this role, he is responsible for overseeing clinical operations, ensuring efficient processes, and maintaining high standards of patient care. His experience in clinical settings contributes to the overall effectiveness of the organization. PlushCare is known for its telehealth services, and Michael's role is integral to facilitating these services in a streamlined manner.
Previous Experience in Clinical and Customer Service Roles
Before joining PlushCare, Michael Contreras held various positions that enhanced his skills in customer service and operations. He worked as a Customer Service Representative at Chewy from 2019 to 2020, where he managed customer inquiries and provided support. Additionally, he served as Assistant General Manager at Dr Smood Group from 2015 to 2018, where he gained valuable experience in operational management. His background in these roles supports his current responsibilities in clinical operations.
Education and Expertise
Michael Contreras studied at Broward College, where he earned an Associate's degree in Hospitality Administration/Management from 2018 to 2020. This educational background provided him with foundational knowledge in management principles and customer service, which he applies in his professional roles. His expertise in hospitality and operations is evident in his career trajectory across various industries.
Background in Event Management and Retail
Michael Contreras has a diverse background that includes experience in event management and retail. He worked as an Event Assistant for Ultra Music Festival from 2011 to 2014, contributing to the organization of large-scale events. Additionally, he held positions in retail, including Team Lead at Teavana from 2013 to 2015 and Shift Lead at Delicious Raw from 2018 to 2019. These roles have equipped him with skills in team leadership and customer engagement.
Internship Experience at MIANSAI
In 2015, Michael Contreras completed a two-month internship as a Logistics Intern at MIANSAI in Miami, Florida. This early experience provided him with insights into logistics and supply chain management, further broadening his professional skill set. The internship allowed him to gain practical knowledge in a corporate environment, which has been beneficial throughout his career.