Shannon Petersen
About Shannon Petersen
Shannon Petersen is a Care Coordinator with a strong background in healthcare services, currently working remotely at PlushCare since 2020. She holds a Bachelor's degree in Physiology from San Francisco State University and has experience in various healthcare roles, including Medical Assistant and Patient Testing Technician.
Work at PlushCare
Shannon Petersen has been employed at PlushCare as a Care Coordinator since 2020. In this role, she is responsible for coordinating patient care and ensuring effective communication between patients and healthcare providers. Prior to her current position, she worked at PlushCare as an Operative Associate from 2018 to 2019. Her experience in remote work highlights her ability to manage patient care effectively while maintaining communication with physicians.
Previous Experience in Healthcare
Shannon Petersen has a diverse background in healthcare services. She worked as a Medical Assistant at Renown Health from 2019 to 2020 and served as a Patient Testing Technician at Stanford Health Care from 2015 to 2019. Her roles in these organizations involved direct patient interaction and support, contributing to her expertise in healthcare operations.
Education and Expertise
Shannon Petersen holds a Bachelor's degree in Physiology from San Francisco State University, which she completed from 2009 to 2012. She also achieved an Allied Health Science Associates Degree from Skyline College. Additionally, she studied Pre Nursing Life Science at the College of San Mateo. Her educational background provides a solid foundation for her work in healthcare coordination.
Skills in Care Coordination
Shannon Petersen possesses strong skills in teamwork and leadership, essential for her role as a Care Coordinator. She demonstrates exceptional organizational and time management skills, which are vital for efficiently handling tasks such as booking appointments and processing refunds. Her expertise in using EPIC, a healthcare software, supports her ability to manage patient records and streamline healthcare operations.
Background in Customer Service
Before her healthcare career, Shannon Petersen worked as a Customer Service Representative at Office Depot from 2004 to 2005. This experience provided her with foundational skills in customer interaction and service, which are beneficial in her current role in healthcare.