Elizabeth Kelleher
About Elizabeth Kelleher
Elizabeth Kelleher is the Customer Operations Director at PMG, where she has worked since 2024. She has extensive experience in account management and digital media sales, having held positions at Google and Pandora, among others.
Current Role at PMG
Elizabeth Kelleher serves as the Customer Operations Director at PMG, a position she has held since 2024. In this role, she focuses on enhancing customer operations and driving organizational efficiency. Her responsibilities include overseeing team performance and implementing strategies that align with the company's objectives. Kelleher's experience in managing teams through change is instrumental in her current position.
Previous Experience at Google
Kelleher worked at Google from 2004 to 2013, where she held the position of Account Manager and later Account Executive. During her tenure, she gained extensive experience in digital media sales, contributing to her understanding of client needs and account management. Her time at Google provided her with a solid foundation in strategic account management, which she has applied in subsequent roles.
Career at Pandora
At Pandora, Kelleher held two positions from 2013 to 2018. She first served as Manager of Client Services for two years, followed by a promotion to Senior Manager of Client Services for three years. In these roles, she was responsible for managing client relationships and ensuring service delivery, further enhancing her expertise in client management and digital media.
Educational Background
Kelleher studied at Texas A&M University, where she earned a Bachelor of Business Administration (BBA) with a focus on Business Management. This educational background has equipped her with the necessary skills to navigate complex business environments and manage operations effectively.
Experience in Account Management
Kelleher has a strong background in account management, demonstrated through her roles at various organizations. She served as Director of Account Management at Camelot Strategic Marketing & Media from 2018 to 2024 and operated her own consulting firm, EK Digital Consulting, LLC, from 2018 to 2022. Her ability to build collaboration among teams has contributed to successful outcomes in her projects.