Zach Cermak

Business Operations Manager @ PMG

About Zach Cermak

Zach Cermak serves as the Business Operations Manager at PMG Digital Agency, where he has worked since 2020. He has a background in marketing and experience in various roles, including positions at Bell Helicopter and Crayola, which contribute to his expertise in business operations and customer service.

Current Role at PMG Digital Agency

Zach Cermak serves as the Business Operations Manager at PMG Digital Agency, a position he has held since 2020. In this role, he demonstrates leadership skills that are essential for overseeing business operations. His responsibilities include managing various operational processes and ensuring efficiency within the organization. Cermak's expertise in customer service enhances his ability to effectively manage business operations, contributing to the overall success of PMG.

Previous Experience at PMG Digital Agency

Before becoming the Business Operations Manager, Zach Cermak worked as a Business Operations Coordinator at PMG Digital Agency from 2018 to 2020. In this role, he focused on streamlining business processes and improving operational efficiency. His contributions during this time laid the groundwork for his current managerial position, allowing him to leverage his experience in enhancing the agency's operational capabilities.

Professional Background in Aviation and Aerospace

Zach Cermak has a strong background in the aviation and aerospace industry, which complements his current role in procurement at PMG Digital Agency. His previous experience includes a position as a Lead Generation Specialist at Bell Helicopter in 2017. This exposure to the aviation sector has equipped him with valuable insights and skills that are applicable to his current business operations management.

Education and Expertise in Marketing

Zach Cermak earned a Bachelor's Degree in Marketing from Texas Christian University, where he studied from 2014 to 2018. His educational background provides a solid foundation for his roles in business operations and customer service. The knowledge gained during his studies supports his ability to implement effective marketing strategies and enhance operational efficiency within the organizations he has worked for.

Early Career Experience

Zach Cermak's early career includes positions that contributed to his professional development. He worked as a Server Assistant at Saucon Valley Country Club from 2012 to 2014, where he gained valuable customer service experience. Additionally, he briefly served as a Business Intelligence Analyst at Crayola in 2016. These roles helped him develop essential skills that are applicable to his current position in business operations.

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