Cynthia Chan
About Cynthia Chan
Cynthia Chan is a People Ops Program Manager at Pocket Gems, where she has worked since 2015. She has a background in education and human capital consulting, with previous roles at Teach For America, Deloitte, and Dropbox.
Current Role at Pocket Gems
Cynthia Chan serves as the People Ops Program Manager at Pocket Gems, a position she has held since 2015. In this role, she focuses on talent development and organizational reorganization. She leads the performance review process revamp, which includes vendor selection, training, change management, and stakeholder communication. Additionally, she manages culture survey analysis and action planning in collaboration with both functional and game team leadership. Her responsibilities also involve consulting with business leads on various talent development issues.
Previous Experience in Education
Before her current role, Cynthia Chan worked as a Special Education Teacher at Teach For America from 2011 to 2012 in New York, New York. This experience provided her with insights into educational practices and the challenges faced by students with special needs. Her time in education laid a foundation for her understanding of diverse learning environments and the importance of inclusive practices.
Professional Background in Consulting
Cynthia Chan has a background in consulting, having worked as a Human Capital Consultant at Deloitte from 2012 to 2014 in New York, New York. During her tenure, she gained experience in human capital strategies and organizational development. This role allowed her to develop skills in advising organizations on workforce management and talent optimization.
Educational Qualifications
Cynthia Chan holds a Bachelor of Arts in Psychology from the University of Michigan, which she completed from 2007 to 2011. Additionally, she obtained a Bachelor of Business Administration from the University of Michigan - Stephen M. Ross School of Business, studying from 2008 to 2011. Her educational background equips her with a strong understanding of human behavior and business principles, which she applies in her current role.
Internship Experience
Cynthia Chan has gained valuable experience through various internships. She worked as a Development Intern at the Ann Arbor Area Community Foundation for three months in 2009, where she contributed to community development initiatives. Additionally, she completed a Corporate Finance Internship at General Mills in 2010 for three months, which provided her with insights into corporate finance operations. She also worked in People Ops at Dropbox for eight months in 2014 to 2015, further enhancing her expertise in human resources.