Rohit Vasudeva
About Rohit Vasudeva
Rohit Vasudeva serves as the Senior Director of Partnerships and Customer Success at Pocketpills, where he has worked since 2023. He has a diverse background in operations and customer service, with previous roles at Tata 1mg and Wipro Ltd., and holds degrees from Kumaun University and the Massachusetts Institute of Technology.
Current Role at Pocketpills
Rohit Vasudeva serves as the Senior Director of Partnerships & Customer Success at Pocketpills, a position he has held since 2023. In this role, he focuses on fostering strategic partnerships and enhancing customer satisfaction. His leadership is instrumental in driving initiatives that align with the company's goals in Surrey, British Columbia, Canada.
Previous Experience at Pocketpills
Prior to his current role, Rohit Vasudeva worked at Pocketpills as the Director of Operations & Customer Service from 2020 to 2023. During this time, he managed operational strategies and customer service initiatives, contributing to the company's growth and efficiency in Surrey, British Columbia, Canada.
Professional Background
Rohit Vasudeva has a diverse professional background with significant roles in various organizations. He served as Head of Distribution Business at Tata 1mg from 2018 to 2020 and as Assistant Vice President Operations from 2016 to 2018. His earlier experience includes a position as Sr. Group Leader at Wipro Ltd. in India from 2002 to 2006 and as a founding team member for Online Ordering at Zomato in 2015.
Education and Qualifications
Rohit Vasudeva holds a Bachelor’s Degree in Business Administration and Management from Kumaun University, Nainital, which he completed from 2001 to 2004. Additionally, he studied Organizational Leadership at the Massachusetts Institute of Technology, earning a certification in Leading Organizations and Change in 2021. He also obtained a Commercial Pilot License from Epic Aviation INC in Florida from 2007 to 2008.
Skills and Expertise
Rohit Vasudeva possesses extensive expertise in culture integration following mergers and acquisitions. He has led implementation initiatives for various audits, including BS7799, PCI & DPA, and COPC. As a trained Six Sigma Green Belt professional, he has a strong background in managing startup BPOs and delivering client value across multiple countries, including Canada, the Philippines, South Africa, the United States, and India.