Christian Buehler
About Christian Buehler
Christian Buehler is a customer support professional with extensive experience in technical support and IT roles across various organizations. He currently works at Point One Navigation and is recognized for his effective customer interaction strategies and troubleshooting methods.
Current Role at Point One Navigation
Christian Buehler currently serves in the Customer Support department at Point One Navigation. He has been with the company since 2023, contributing to customer satisfaction and support initiatives. His role involves addressing customer inquiries and resolving issues effectively.
Previous Experience in Customer Support
Christian Buehler has extensive experience in customer support roles. He worked as a Customer Support Account Manager at GrowthZone AMS from 2021 to 2022. Prior to that, he held various technical support positions, including Technical Support at Pearson - Assessment & Instruction for eight years and as a Tier II Help Desk representative at WAND Corporation.
Technical Background and IT Expertise
Christian has a solid technical background, having worked as an IT Operations Analyst at TE Connectivity and as an IT Technician at Riverwood Healthcare Center. His experience also includes serving as a Sr. Systems Technician at Grand Casino Mille Lacs & Hinckley, where he developed skills in systems management and technical troubleshooting.
Education and Training
Christian Buehler completed his high school education at Nekoosa High School from 1984 to 1988. He furthered his education by attending Central Lakes College, where he studied various courses that contributed to his technical and customer support skills.
Customer Interaction Strategies
Christian employs a strategy for verifying customer data that enhances customer satisfaction without making customers feel disbelieved. He is known for his unique troubleshooting method, which involves systematically eliminating possibilities to identify the root cause of issues. His approach to handling delicate customer interactions is characterized by calmness and rationality.