Daniel Wolford
About Daniel Wolford
Daniel Wolford serves as the Director of Customer Success at Point Predictive, having transitioned from various roles in the financial and food service sectors. His career includes positions at GM Financial and Jimmy John's, along with a strong academic background in Exercise and Sports Science and Economics from Texas Tech University.
Current Role at Point Predictive
Daniel Wolford serves as the Director of Customer Success at Point Predictive, a position he has held since 2023. In this role, he is responsible for overseeing customer relationships and ensuring client satisfaction. His focus is on enhancing customer experiences and driving success for the organization.
Previous Experience at Point Predictive
Before becoming the Director of Customer Success, Daniel worked at Point Predictive as a Fraud Consultant from 2022 to 2023. He also held the position of Senior Customer Success Manager in 2023 for eight months. His roles involved working closely with clients to address their needs and improve service delivery.
Experience at GM Financial
Daniel has extensive experience at GM Financial, where he held multiple positions. He worked as a Credit Review - Buyback Analyst II from 2018 to 2019, a Dealer Account Manager from 2019 to 2020, and a Strategic Account Manager for five months in 2019. His roles involved managing accounts and conducting credit reviews.
Educational Background
Daniel studied at Texas Tech University, where he earned a Bachelor of Science (B.S.) in Exercise and Sports Science with a focus on Sport Management, as well as a Bachelor of Arts (B.A.) in Economics. His studies spanned from 2010 to 2016, providing him with a solid foundation in both sports management and economics.
Early Career at Jimmy John's
Daniel began his career at Jimmy John's, where he worked as a Catering Manager from 2015 to 2016 and as a Delivery Driver from 2012 to 2016. These roles helped him develop customer service skills and experience in managing food service operations.