Daniel Drew
About Daniel Drew
Daniel Drew is a Senior Customer Success Manager at Poka Inc., with a background in project management and business improvement across various industries. He holds a Prince 2 Project Management certification and has expertise in Lean/Six Sigma methodologies.
Work at Poka
Daniel Drew currently serves as a Senior Customer Success Manager at Poka Inc., a position he has held since 2022. In this role, he focuses on enhancing customer satisfaction and ensuring successful implementation of Poka's solutions. His responsibilities include managing customer relationships and facilitating the adoption of best practices within client organizations.
Education and Expertise
Daniel Drew holds a Bachelor's degree in Education from the University of Melbourne, where he studied from 1993 to 1997. He possesses expertise in Lean/Six Sigma, Total Productive Maintenance (TPM), and World Class Manufacturing methodologies. Additionally, he is certified in Prince 2 Project Management, which underscores his project management skills.
Background
Daniel Drew has a diverse professional background, having worked in various roles across different industries. He previously held the position of Program Management Office & Projects Manager at Your Housing Group from 2021 to 2022 in Warrington, England. Before that, he worked at Tetra Pak in multiple capacities, including World Class Manufacturing Leader for the North Europe Cluster from 2006 to 2011 and Quality Driver & Issue Resolution Deployment Lead from 2012 to 2013.
Previous Experience
Before joining Poka, Daniel Drew worked at Wilmar Sugar Australia Limited as a Business Improvement Manager from 2015 to 2021 in Townsville, Queensland, Australia. His experience also includes a significant tenure at Tetra Pak, where he contributed to quality and manufacturing processes. His roles have equipped him with a strong foundation in strategy development and business planning.
Relocation and Current Role
Daniel recently relocated from Australia to the UK, where he continues to apply his extensive experience in customer success and project management. His current role at Poka allows him to leverage his background in asset management, particularly with the GFMAM Landscape Asset Management Model, which is aligned with ISO 55000 standards.