Hassen Dammak
About Hassen Dammak
Hassen Dammak is a Customer Success Manager at Poka Inc. with a strong background in industrial engineering and supply chain management, having previously worked at E2IP Technologies and Altea Packaging.
Work at Poka
Hassen Dammak has been serving as a Customer Success Manager at Poka Inc. since 2022. In this role, he focuses on ensuring customer satisfaction and optimizing the user experience with Poka's solutions. His responsibilities include managing customer relationships, addressing client needs, and facilitating the adoption of Poka's platform. His experience in engineering and project management supports his effectiveness in this position.
Education and Expertise
Hassen Dammak holds a Bachelor's degree in Industrial Engineering from Ecole Nationale d'Ingénieurs de Tunis, completed from 2010 to 2013. He further pursued a Master's degree in Mechanical Engineering at Polytechnique Montréal, graduating in 2017. His educational background is complemented by a Six Sigma Green Belt certification, demonstrating his proficiency in process improvement and quality management.
Background in Engineering
Hassen Dammak has a diverse background in engineering, having worked in various roles that enhance his expertise. He served as an Industrial Engineer at E2IP TECHNOLOGIES from 2018 to 2022, and as a Supply Chain Engineer at Altea Packaging for 11 months in 2013-2014. His experience also includes positions as a Teaching Assistant at Polytechnique Montréal and a Research Associate at École Polytechnique de Montréal.
Technical Skills and Tools
Hassen Dammak possesses advanced technical skills in several engineering software tools, including CATIA, AutoCAD, ANSYS, and MATLAB. He is also proficient in multiple ERP systems such as SAGE-X3, SAP, and EPICOR. His technical capabilities extend to CAD, machining, DIY, and 3D printing, which are essential for research and development in engineering projects.
Professional Experience
Hassen Dammak has accumulated significant professional experience in the engineering field. His tenure includes roles at Pratt & Whitney Canada as a Data Management Intern and at Polytechnique Montréal as a Teaching Assistant. His work experience spans various aspects of engineering, including project management, continuous improvement, production management, and supply chain management.