Garrett Hernandez Rimer
About Garrett Hernandez Rimer
Garrett Hernandez Rimer serves as the Director of Customer Success at Balancing Act, a position he has held since 2023. He has a background in political outreach, market research, and digital democracy, with experience in various roles across multiple organizations.
Current Role at Polco
Garrett Hernandez Rimer serves as the Director of Customer Success of Balancing Act at Polco. He has held this position since 2023, contributing to the company's mission of enhancing civic engagement through technology. His role involves overseeing customer relationships and ensuring that clients effectively utilize the Balancing Act platform.
Previous Experience in Customer Success
Prior to his current role, Garrett worked at Balancing Act by Polco as the Director of Customer Success from 2021 to 2023. His experience in customer success is complemented by his previous roles, including his tenure as a Market Researcher at iModerate and as Co-Founder and VP of Business Development at Voterfied.
Education and Expertise
Garrett holds a Master of Arts in Social and Public Policy from the University of York, where he studied from 2017 to 2019. He also earned a Bachelor of Arts from the University of Colorado Boulder, completing his studies from 2012 to 2016. His academic focus on participatory governance aligns with his professional work in digital democracy.
Background in Political Campaigns
Garrett has a background in political campaigns, having served as Deputy Campaign Manager for Allman for Congress in 2018. He also worked as Outreach Deputy at OnSight Public Affairs in 2016. His involvement in these roles has contributed to his understanding of political processes and community engagement.
Achievements in Digital Democracy
Garrett's work in digital democracy has gained recognition, with features in notable media outlets such as Fast Company and Vice. He was also a finalist for the 2020 Reed Awards, highlighting his contributions to political efforts. Additionally, he was part of a startup that was successfully acquired, showcasing his entrepreneurial experience.