Adam Judd
About Adam Judd
Adam Judd is a Customer Service Manager at Policy Expert, where he has worked since 2017. He has a background in sports therapy and experience in customer relations and recruitment.
Current Role at Policy Expert
Adam Judd serves as the Customer Service Manager at Policy Expert, a position he has held since 2017. In this role, he oversees customer service operations, ensuring that client inquiries and issues are addressed efficiently. His leadership contributes to the overall customer experience at the company. Adam's tenure in this position spans over seven years, during which he has developed strategies to enhance service delivery.
Previous Experience at Policy Expert
Prior to his current role, Adam Judd worked at Policy Expert as a Customer Relations Expert from 2013 to 2017. During his four years in this position, he focused on managing customer interactions and resolving issues to improve satisfaction. His experience in customer relations laid the foundation for his advancement to the managerial role.
Educational Background
Adam Judd studied at Peter Symonds College from 2003 to 2005, where he completed courses in Sport & PE, Human Biology, Geography, and ICT. He later attended the University of Hertfordshire, earning a Bachelor of Science degree in Sports Therapy from 2005 to 2008. This educational background provided him with a diverse skill set applicable in various professional contexts.
Experience at Proteus Europe
Before joining Policy Expert, Adam Judd worked at Proteus Europe. He held the position of Microsoft Recruitment Consultant from 2011 to 2013, where he specialized in recruiting talent for Microsoft-related roles. He also briefly served as a Microsoft Resourcer in 2011 for five months. His experience in recruitment contributed to his understanding of client needs and service expectations.