Francesca Leader
About Francesca Leader
Francesca Leader serves as the Special Cases Coordinator at Policy Expert, where she has worked since 2019. She has a background in sales and customer relations, with previous roles at WF Senate, DHL, and Dunasfern.
Work at Policy Expert
Francesca Leader has been employed at Policy Expert since 2019, currently holding the position of Special Cases Co-Ordinator. In this role, she is responsible for managing complex customer cases and ensuring that client needs are met effectively. Prior to her current position, she worked as a Customer Relations Expert at Policy Expert from 2017 to 2019, where she focused on enhancing customer satisfaction and resolving inquiries.
Previous Employment Experience
Before joining Policy Expert, Francesca held several positions in different organizations. She worked at WF Senate as an Internal Sales representative for 11 months in 2016 to 2017. Additionally, she served as a Contract Account Manager at DHL for a period of 6 months in 2016. Earlier in her career, she was a Sales Account Manager at Dunasfern from 2014 to 2015.
Education Background
Francesca Leader attended Lord Grey School from 2005 to 2009, completing her studies over a four-year period. The education she received during this time laid the foundation for her subsequent career in customer relations and sales.