Isobelle West
About Isobelle West
Isobelle West is a Customer Relations Expert at Policy Expert in Milton Keynes, England, with four years of experience in her current role. She has a diverse background in customer service and sales, having held various positions across multiple companies since 2016.
Work at Policy Expert
Isobelle West has been employed at Policy Expert as a Customer Relations Expert since 2020. In this role, she utilizes her extensive experience in customer service and sales to enhance customer satisfaction and manage relationships effectively. Her position involves addressing customer inquiries and resolving issues, ensuring that clients receive the support they need.
Previous Employment History
Before joining Policy Expert, Isobelle West held multiple positions at Retail Merchant Services, including Complaints Handler, Corporate Account Manager, Customer Service Advisor, and Business Development Advisor. Her roles at Retail Merchant Services spanned from 2017 to 2019, where she gained valuable experience in customer service and account management. Additionally, she worked as a Claims Handler at Allianz Insurance and held various customer-facing roles at PIZZA EXPRESS and TGI Fridays.
Education and Expertise
Isobelle West studied at Milton Keynes Academy and furthered her education at Milton Keynes College. She possesses expertise in Customer Relationship Management (CRM) and Account Management, which supports her effectiveness as a Customer Relations Expert. Her educational background complements her professional experience, providing her with a solid foundation in customer service principles.
Skills and Competencies
Isobelle West has developed a robust skill set throughout her career, including strong negotiation skills and a comprehensive understanding of customer needs. Her background in direct sales enhances her ability to manage customer relations effectively. These competencies are essential in her current role, where she focuses on fostering positive customer experiences.