Nicolo Mattia
About Nicolo Mattia
Nicolo Mattia is a New Business Manager with significant experience in customer service management and a strong background in coaching and development within the insurance industry. He has worked at Policy Expert since 2020 and previously held managerial roles at Swinton Group and Policy Expert.
Current Role at Policy Expert
Nicolo Mattia currently serves as the New Business Manager at Policy Expert, a position he has held since 2020. His role focuses on driving new business initiatives and expanding the company's client base. He operates from the Milton Keynes office in the United Kingdom. His experience in this role contributes to the company's growth strategy within the insurance sector.
Previous Experience at Policy Expert
Before his current position, Nicolo Mattia worked at Policy Expert as the Renewals Manager from 2018 to 2020. In this role, he was responsible for managing customer renewals and ensuring client retention. His work during this period helped to enhance customer satisfaction and loyalty, which are critical in the competitive insurance market.
Career at Swinton Group
Nicolo Mattia spent 18 years at Swinton Group, where he held the position of Manager from 2000 to 2018. His long tenure at Swinton Group provided him with extensive experience in customer service management. This background laid the foundation for his subsequent roles in the insurance industry, emphasizing his commitment to customer care.
Coaching and Development Expertise
Nicolo Mattia possesses a strong background in coaching and development within the insurance industry. His experience includes training and mentoring staff, which contributes to building effective teams and improving overall performance. This expertise is essential for fostering a culture of continuous improvement in customer service and sales.
Sales Experience in the Insurance Sector
Nicolo Mattia has a proven track record in sales within the insurance sector. His ability to drive sales initiatives and achieve targets has been demonstrated throughout his career. This experience is vital for his current role as New Business Manager, where he focuses on acquiring new clients and expanding business opportunities.