Shane Enright
About Shane Enright
Shane Enright is an Underwriting Manager at Policy Expert, with a background in customer service and team management across various companies in the insurance and customer service sectors. He has developed strong problem-solving skills and a commitment to customer service excellence throughout his career.
Work at Policy Expert
Shane Enright has been serving as the Underwriting Manager at Policy Expert since 2020. In this role, he is responsible for overseeing underwriting processes and ensuring compliance with company standards. His position is based in Milton Keynes, England, where he utilizes his extensive experience in the insurance industry to drive team performance and enhance customer service.
Previous Experience in Insurance
Prior to his current role, Shane held various positions in the insurance sector. He worked as a Claims Team Manager at the Motor Insurers' Bureau from 2017 to 2020, where he managed claims processes. He also served as a Team Leader for Home Claims at RSA from 2016 to 2017, and as a Team Lead at Hastings Direct for a brief period in 2020. His diverse experiences have contributed to his expertise in underwriting and claims management.
Education and Professional Development
Shane Enright studied at Peterborough City College, where he achieved an ILM Award in 2014 over the course of 11 months. His educational background is complemented by his earlier studies at Walton Comprehensive School from 1995 to 2001. This foundation has equipped him with essential skills for his roles in management and customer service.
Career Progression and Roles
Shane's career began in customer service roles, including a position as a Customer Advisor at Alliance & Leicester in 2005. He later transitioned to various managerial roles, including Contact Centre Team Manager at iGO4 from 2012 to 2016 and Training Officer for a brief period in 2015. His diverse work history includes positions in different sectors, such as being an Optical Advisor at Specsavers and an HR Advisor at Amazon.co.uk.
Skills and Competencies
Shane possesses a strong focus on customer service excellence and has demonstrated a confident problem-solving ability aimed at achieving optimal results in challenging situations. His commitment to motivating teams towards shared goals has been a key aspect of his management style, contributing to effective team dynamics and enhanced performance.