Thomas Cleaver
About Thomas Cleaver
Thomas Cleaver serves as the Head of Service and Support. He studied at Banbury School from 2001 to 2006 and previously worked as a Senior Membership Consultant at David Lloyd Leisure for eight months in 2012.
Work at Policy Expert
Thomas Cleaver holds the position of Head Of Service And Support at Policy Expert. In this role, he oversees the service and support operations, ensuring that customer needs are met efficiently. His responsibilities include managing teams and implementing strategies to enhance service delivery.
Education and Expertise
Thomas Cleaver studied at Banbury School from 2001 to 2006. This educational background provided him with foundational skills and knowledge that he has applied throughout his career. His expertise in service and support is complemented by his previous experience in customer-facing roles.
Background
Before joining Policy Expert, Thomas Cleaver worked at David Lloyd Leisure as a Senior Membership Consultant in 2012 for a duration of eight months. This position involved engaging with members and providing support, which contributed to his understanding of customer service dynamics.