Diego Catalan Alarcon
About Diego Catalan Alarcon
Diego Catalan Alarcon is a BI Specialist Ops & HR at Poliglota, with previous experience as a Customer Experience Intern and Data Analyst. He is a last-year student of Commercial Engineering, specializing in problem-solving, and has a strong background in data analysis tools.
Work at Poliglota
Diego Catalan Alarcon has held multiple roles at Poliglota (YC W21). He began as a Customer Experience Intern in 2021, where he worked for five months in Santiago, focusing on GUX and operations. In 2022, he transitioned to a Data Analyst position for one month in Gran Santiago, also within GUX and operations. Currently, he serves as a BI Specialist in Operations and Human Resources, a role he has occupied since 2022 for two years.
Education and Expertise
Diego is a last-year student of Commercial Engineering, with an emphasis on problem-solving. He studied at Universidad Católica de la Santísima Concepción, where he earned a degree in Business Intelligence, completing his studies from 2017 to 2022. His educational background equips him with analytical skills relevant to his current role in business intelligence.
Technical Skills
In his professional roles, Diego utilizes various tools to enhance customer experience and operational efficiency. His technical skills include proficiency in Excel, Power BI, SQL, Zendesk (Explore and Guide), Jira, and BigQuery. These tools support his work in data analysis and business intelligence within the organization.
Multilingual Background
Diego possesses a multilingual background, which enhances his communication skills in diverse environments. A description of his language capabilities in German is forthcoming, indicating his commitment to expanding his linguistic proficiency.