Laura Morales Morales
About Laura Morales Morales
Laura Morales Morales is a Customer Experience Specialist at Poliglota in Santiago, Chile, with a background in Systems Engineering. She emigrated from Venezuela in 2018 and possesses strong communication and technical skills, including proficiency in multiple programming languages and design software.
Work at Poliglota
Laura Morales Morales has been employed at Poliglota since 2021, serving as a Customer Experience Specialist. In this role, she focuses on enhancing customer interactions and ensuring satisfaction. Her work contributes to the overall mission of Poliglota, a company recognized for its innovative approach to language learning and community building.
Education and Expertise
Laura studied at Instituto Universitario Politécnico Santiago Mariño, where she pursued a degree in Ingeniería de sistemas from 2013 to 2022. She is currently in the eighth semester of her Systems Engineering program. Her education has equipped her with a solid foundation in programming languages such as C++, HTML5, CSS, Visual Basic, C#, ReactJs, SQLite, and MySQL.
Background
Laura emigrated from Maracay, Venezuela to Santiago, Chile in 2018. This transition has influenced her professional journey and personal development. Her multicultural background contributes to her adaptability and sociability in diverse environments.
Skills and Proficiencies
Laura possesses strong soft skills, including communication, organization, teamwork, punctuality, sociability, creativity, leadership, adaptability, and crisis management. She is proficient in Microsoft tools and Adobe Illustrator, which support her work in customer experience and technical tasks.
Language Proficiency
Laura is fluent in both English and Spanish, with a strong emphasis on grammar and spelling. This bilingual proficiency enhances her ability to communicate effectively with a diverse range of customers and colleagues.