Jill Cardamone
About Jill Cardamone
Jill Cardamone is a Customer Success Specialist with a strong background in the hospitality industry. She currently owns Atlas & Ocean Adventures and has held various roles in client relations and sales management across several organizations.
Work at Marco Polo
Jill Cardamone has been serving as a Customer Success Specialist at Marco Polo since 2020. In this role, she utilizes her extensive background in hospitality and client relations to enhance customer experiences. Her responsibilities include ensuring client satisfaction and providing tailored support to meet their needs. Jill's experience in the hospitality sector contributes to her ability to deliver personalized service, which is essential in her current position.
Current Role at Atlas & Ocean Adventures
Since 2021, Jill Cardamone has been the Owner of Atlas & Ocean Adventures. In this capacity, she oversees the operations of the travel agency, leveraging her industry knowledge to create memorable travel experiences for clients. Her leadership role allows her to apply her skills in management and client relations to build a successful business in the travel sector.
Previous Experience in Hospitality
Jill Cardamone has a diverse background in the hospitality industry, having worked in various roles at Kimpton Hotels & Restaurants. She served as a Sales Coordinator in Portland, Oregon, and later as a Sales Manager in Seattle, Washington. Additionally, she worked as a Front Desk Agent and gained experience as a Food and Beverage Manager/Event Coordinator at Stillwater Country Club. This extensive experience has equipped her with valuable insights into customer service and operational management.
Education and Expertise
Jill Cardamone studied Hotel, Motel, and Restaurant Management at Oklahoma State University from 2010 to 2012, where she achieved a degree in Hotel and Restaurant Administration. She also attended Oral Roberts University from 2008 to 2010. Her educational background, combined with her practical experience in the hospitality industry, has provided her with a strong foundation in client relations and service management.
Client Success Management Experience
Before her current roles, Jill Cardamone worked as a Client Success Manager at ConsumerAffairs from 2016 to 2020. In this position, she focused on enhancing client relationships and ensuring customer satisfaction. Her expertise in client relations is a significant asset in her current work, particularly in the boutique travel agency environment where personalized service is paramount.