Andrew Ramcharran
About Andrew Ramcharran
Andrew Ramcharran is a Systems Engineer for the UK and Ireland at Poly, specializing in designing collaboration solutions tailored to customer needs. He has extensive experience in technical support and engineering roles, having worked in the industry for over two decades.
Work at Poly
Andrew Ramcharran has been employed at Poly as a Systems Engineer for the UK and Ireland since 2018. In this role, he designs end-to-end collaboration solutions tailored to meet specific customer business needs. He collaborates closely with Poly's product, service, and engineering teams to provide valuable input for the development of new products and enhancements. Additionally, he assists clients with return on investment studies, equipment budgets, systems requirements, and specifications. His responsibilities also include developing and delivering sales presentations in partnership with enterprise, channel, and public sector account managers.
Education and Expertise
Andrew Ramcharran's educational background includes studies at Slough University, where he focused on Computer Studies and earned a BTEC from 1985 to 1987. Prior to that, he attended Bucks Business School, studying Business and Computer Studies, where he achieved a BTech from 1984 to 1985. His foundational education was completed at Brenchwood Secondary School in High Wycombe, Buckinghamshire, from 1978 to 1984. This combination of technical and business education has equipped him with the skills necessary to excel in the collaboration technology sector.
Professional Background
Before joining Poly, Andrew Ramcharran accumulated extensive experience in the collaboration technology field. He worked at Polycom as an Elite Support Engineer from 2001 to 2011, where he provided high-level technical support. He then transitioned to the role of Immersive Telepresence Engineer at Polycom from 2011 to 2018. Earlier in his career, he served as a Technical Support Engineer at PictureTel from 1998 to 2001. This diverse experience has contributed to his expertise in systems engineering and customer support.
Industry Knowledge
Andrew Ramcharran maintains a current understanding of industry standards and trends within the collaboration technology sector. He stays informed about competitor offerings and emerging technologies, which enables him to provide informed recommendations and solutions to clients. His commitment to continuous learning and professional development ensures that he remains a valuable resource for both his team and clients.