Baltazar Abrego
About Baltazar Abrego
Baltazar Abrego is a Project Manager at Poly in Tijuana, Mexico, with a Bachelor's degree in Psychology from Universidad Autónoma de Baja California. He specializes in optimizing strategies and improving services, drawing on his extensive experience in customer communication.
Work at Poly
Baltazar Abrego has been employed at Poly since 2016. Initially, he served as an Instructeur de formation technique from 2016 to 2020, where he focused on training and technical instruction. In 2020, he transitioned to the role of Project Manager, a position he has held for four years. His responsibilities include managing projects and optimizing strategies to enhance service delivery. Abrego's work is based in Tijuana, Baja California, Mexico.
Education and Expertise
Baltazar Abrego earned a Bachelor's degree in Psychology from Universidad Autónoma de Baja California, completing his studies from 2008 to 2013. His educational background provides a foundation for his expertise in communication and customer service. Abrego specializes in optimizing strategies and improving services, utilizing his skills as a proactive thinker who approaches challenges with innovative solutions.
Background
Baltazar Abrego has a diverse professional background that includes significant experience in customer support and project management. His tenure at Poly has allowed him to develop strong communication skills, enabling him to effectively engage with both external and internal customers. He has utilized various communication channels, including phone, email, and in-person interactions, to ensure effective service delivery.
Achievements
In May 2018, Baltazar Abrego received a SPOT Award for outstanding customer support while working at Plantronics, which is now known as Poly. This recognition highlights his commitment to providing exceptional service and support to customers. His contributions have been integral to the success of the projects he has managed at Poly.