Barry P.
About Barry P.
Barry P. is a Product Service Readiness Engineer with extensive experience in technical support and product licensing. He has worked at Polycom, now Poly, since 2013 and has previously held roles at Wire One Communications and Polycom, contributing to product readiness and software compliance.
Current Role at Poly
Barry P. currently serves as a Product Service Readiness Engineer at Poly, a position he has held since 2019. In this role, he administers Zoom for organizational communication and collaboration needs. He is responsible for ensuring that products are ready for customer deployment and oversees various aspects of product service readiness.
Experience at Polycom
Barry P. has extensive experience at Polycom, where he has worked since 2004. He initially served as a Senior Technical Support Engineer III from 2004 to 2013, contributing to technical support operations. He participated in beta testing for new products, ensuring they were ready for customer deployments. Since 2013, he has worked as an NPI Engineer - Product Service Readiness, focusing on product licensing and successful product launches.
Previous Employment History
Before joining Polycom, Barry P. worked at Wire One Communications in Camarillo, CA, as a Senior Escalation Engineer from 1999 to 2004. This role involved managing escalated technical issues and providing high-level support. His career spans over two decades in technical roles, showcasing his expertise in the field.
Educational Background
Barry P. studied at ITT Technical Institute, where he earned a Bachelor of Science degree from 1996 to 1999. His education provided him with a solid foundation in technical principles, which he has applied throughout his career in various engineering and support roles.
Technical Expertise and Responsibilities
Barry P. holds expertise in product licensing and serves as a Flexera Administrator, managing software licensing and compliance. Additionally, he acts as an assistant lab manager for the Austin VMWare and Hyper-V network, overseeing technical operations and ensuring effective management of resources.