Bryan Clay
About Bryan Clay
Bryan Clay is a Staff T4 Escalation Engineer specializing in VoIP at Poly, where he has worked since 2019. He has over 16 years of experience in product support, having previously served as a Senior Implementation Engineer at Airband Communications from 2006 to 2008.
Work at Poly
Bryan Clay has been employed at Poly since 2008, initially serving as a Product Support Specialist for 16 years in San Jose, California. In 2019, he transitioned to the role of Staff T4 Escalation Engineer, VoIP, where he has been working for 5 years in Santa Cruz, California. His responsibilities include providing advanced technical support and troubleshooting for voice over IP products, ensuring customer satisfaction and product reliability.
Previous Employment at Airband Communications
Before joining Poly, Bryan Clay worked at Airband Communications as a Senior Implementation Engineer from 2006 to 2008. In this role, he was responsible for implementing communication solutions and managing project deployments. His experience at Airband Communications contributed to his expertise in technical support and implementation processes.
Professional Experience in VoIP
Bryan Clay has extensive experience in the VoIP industry, particularly in his current role at Poly as a Staff T4 Escalation Engineer. His work involves addressing complex technical issues and providing solutions for VoIP products. This specialization highlights his proficiency in voice communication technologies and customer support.
Location and Work Environment
Bryan Clay has worked in various locations throughout his career. He began his tenure at Poly in San Jose, California, and later moved to Santa Cruz, California, for his current position. These locations are significant hubs for technology and innovation, providing a conducive environment for his professional growth.