Carla Alvarez

Partner Incentives & Claims Desk Manager @ Poly

About Carla Alvarez

Carla Alvarez serves as the Partner Incentives & Claims Desk Manager at Poly, where she has worked since 2020. She has extensive experience in sales support and channel management, having held various roles at Plantronics and DGI Supply.

Work at Poly

Carla Alvarez has been employed at Poly since 2020, serving as the Partner Incentives & Claims Desk Manager. In this role, she oversees the management of partner incentives and claims, ensuring efficient processes and support for channel partners. Her position is based in Tijuana, Baja California, Mexico, where she has contributed to the company's operations for four years.

Current Role at Plantronics

In addition to her role at Poly, Carla Alvarez has been working at Plantronics since 2006. She currently holds the position of Manager Sales Support - Distribution, a role she has occupied since 2019. Her responsibilities include managing sales support functions for distribution channels, further enhancing her expertise in the field.

Previous Experience at DGI Supply

Before joining Poly and Plantronics, Carla Alvarez worked at DGI Supply - A DoALL Company as an Inside Sales representative from 2004 to 2006. During her two years there, she gained valuable experience in sales and customer support, laying the groundwork for her future roles in channel management.

Education and Expertise

Carla Alvarez studied at the University of California, Berkeley, Haas School of Business, where she completed a Management Development Program in 2017 over the course of 11 months. Additionally, she earned a degree in International Business from Universidad Iberoamericana Tijuana, focusing on Comercio Exterior y Aduanas, from 1996 to 2000. Her educational background supports her expertise in sales and channel management.

People similar to Carla Alvarez