Eduardo Acevedo

Eduardo Acevedo

Partner Incentives & Claims Support Desk Manager @ Poly

About Eduardo Acevedo

Eduardo Acevedo serves as the Partner Incentives & Claims Support Desk Manager at Poly, where he has implemented automated systems for transaction processing and developed controls for task execution. He holds a Bachelor's degree in Accounting and Finance from Universidad Autonoma de Baja California and has held various roles in finance and claims support across multiple companies.

Work at Poly

Eduardo Acevedo has been serving as the Partner Incentives & Claims Support Desk Manager at Poly since 2016. In this role, he is responsible for managing the incentives payment process for over 100 partner accounts globally. He ensures timely and accurate execution of payments. Acevedo has implemented new systems and processes to automate the processing of a high volume of transactions, enhancing operational efficiency. Additionally, he developed and implemented controls and metrics to ensure the correct execution of tasks within his department.

Previous Experience in Channel Marketing and Claims

Prior to his current role at Poly, Eduardo Acevedo worked at Plantronics as a Global Channel Marketing Claims Specialist from 2014 to 2016. He also held the position of Accounts Receivable Specialist at Plantronics from 2013 to 2014. His experience in claims and marketing has contributed to his expertise in managing partner incentives and claims processes.

Education and Expertise

Eduardo Acevedo earned a Bachelor's degree in Accounting and Finance from Universidad Autonoma de Baja California, completing his studies from 2000 to 2005. His educational background provides a strong foundation for his roles in finance and claims management, equipping him with the necessary skills to handle complex financial processes and transactions.

Background in Credit Analysis and Accounts Receivable

Eduardo Acevedo has a diverse background in credit analysis and accounts receivable. He worked as a Senior Credit Analyst at Holcim México for one month in 2011 and at Monster Inc. from 2011 to 2013. Additionally, he served as an AR Specialist at Telvista Inc. from 2007 to 2010. This experience has contributed to his understanding of financial operations and partner management.

Achievements in Process Integration

During his tenure at Poly, Eduardo Acevedo led the integration of Oracle ChRM and established controls for claims purposes following a company acquisition. This initiative demonstrates his ability to manage complex integrations and improve operational processes within the organization.

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