Ekaterina Kuznetsova
About Ekaterina Kuznetsova
Ekaterina Kuznetsova is a Channel Specialist at Poly, based in Hoofddorp, Netherlands, with a strong interest in technology and a commitment to skill development. She holds multiple degrees in Slavic philology and foreign trade, and has extensive experience in customer operations and guest relations across various companies.
Work at Poly
Ekaterina Kuznetsova has been employed at Poly as a Channel Specialist since 2021. In this role, she operates from Hoofddorp, North Holland, Netherlands. Her responsibilities involve managing channel partnerships and contributing to the company's growth in the technology sector. She has been engaged in this position for three years, demonstrating her commitment to the organization and her professional development.
Education and Expertise
Ekaterina Kuznetsova holds multiple degrees in Slavic philology, specializing in the Croatian language, from the University of Zagreb. She achieved her Master's degree in 2012 after completing an 11-month program. Additionally, she earned a Bachelor's degree in Slavic philology from the same institution in 2013. She also studied at the University of Bielsko-Biała, where she obtained a Bachelor's degree in Croatian language from 2008 to 2011 and a Master's degree in 2013. Furthermore, she studied Foreign Trade at the University of Economics in Katowice, obtaining a Master's degree in 2015.
Background
Ekaterina Kuznetsova has a diverse professional background, having worked in various customer service roles. She began her career as an Office Assistant at the University of Zagreb from 2012 to 2013. She then transitioned to the hospitality industry at Sofitel Legend The Grand Amsterdam in the Guest Relation Department from 2015 to 2016. Her experience in customer operations includes positions at Wizz Air and Convergys Intelligent Contact, where she served as a Customer Operations Specialist and Accommodation Sales Executive. She also worked at Booking.com as a Customer Executive and Guest Specialist from 2018 to 2021.
Multilingual Abilities
Ekaterina Kuznetsova possesses multilingual abilities, which she leverages in her international work environment. Her academic background in Slavic philology includes proficiency in Croatian and Russian languages. This skill set enhances her effectiveness in roles that require communication across diverse cultural contexts, particularly in her current position at Poly.
Strengths and Skills
Ekaterina Kuznetsova is recognized for her strengths in attention to detail, organization, and efficiency. These skills have been instrumental in her various roles, particularly in customer service and channel management. Her strong interest in technology drives her eagerness to develop new skills, further enhancing her contributions to her current role at Poly.