Henrique Neto 🎧
About Henrique Neto 🎧
Henrique Neto is an Inside Territory Account Manager at Poly, with a background in customer service projects and logistics. He has previously held positions at ES TECH and OLIBRAS DISTRIBUIDORA, and has extensive experience in video collaboration and logistics solutions.
Work at Poly
Henrique Neto has been serving as an Inside Territory Account Manager at Poly since 2021. In this role, he focuses on managing accounts and driving sales initiatives within his territory. His responsibilities include building relationships with clients and ensuring that their needs are met through Poly's product offerings. His tenure at Poly has been marked by a commitment to customer satisfaction and effective account management.
Previous Experience in UCC
Prior to joining Poly, Henrique worked at ES TECH as a UCC Expert from 2020 to 2021. In this position, he specialized in Unified Communications and Collaboration (UCC) solutions, contributing to the enhancement of communication systems for clients. Before that, he held the role of Head of Devices and UCC at OLIBRAS DISTRIBUIDORA from 2017 to 2020, where he led various customer service projects, including pre-sales and after-sales processes.
Education and Expertise
Henrique Neto studied Sociology and Politics at FESPSP - Fundação Escola de Sociologia e Politica de São Paulo, completing his degree from 2008 to 2012. He also holds a Bachelor's degree from The University Center of FEI, which he obtained from 1999 to 2002. His educational background provides him with a strong foundation in understanding social dynamics and organizational behavior, which complements his professional expertise in logistics and customer service.
Logistics and Project Management
Henrique has extensive experience in logistics, having worked as a Logistics Manager at ELEMAR LOGÍSTICA, SUPORTE E SOLUÇÕES from 2005 to 2016. He has deep knowledge of both domestic and international logistics, particularly in relation to customer service projects. His project management skills are evident in his ability to achieve over 6,000 technical deliveries of cell site antennas, where he ensured compliance with Service Level Agreements (SLA) and developed complex logistics solutions.
Video Collaboration Projects
Henrique has developed video collaboration projects aimed at improving meeting room automation, contact centers, and noise reduction in open plan office environments. His work in this area demonstrates his ability to integrate technology solutions that enhance communication and operational efficiency within organizations. He has also built relationships with manufacturers and suppliers to conduct Proof of Concept (PoC) trials with IT teams.