Jasper Fortes
About Jasper Fortes
Jasper Fortes is an experienced IT professional specializing in end user services, with over a decade of experience in simplifying technology for users. He has worked at Polycom in various roles and currently serves in the End User Services department at Poly in Austin, Texas.
Work at Poly
Jasper Fortes has been working at Poly since 2019 in the role of End User Services. His responsibilities include simplifying technology for end users and ensuring effective communication with individuals who may not be familiar with technical concepts. Prior to his current position, he worked at Polycom in various roles, including End User Services from 2014 to 2019 and as a Desktop Engineer for the Executive Team from 2011 to 2014. His extensive experience at Poly and Polycom has equipped him with the skills necessary to support users effectively.
Education and Expertise
Jasper Fortes studied at Heald College, where he focused on Information Technology from 2004 to 2006. His education provided him with a solid foundation in IT, which he has built upon over more than a decade of experience in the industry. His expertise lies in simplifying technology for end users and advocating for technology that enhances human connection. This focus on user-friendly technology has been a consistent theme throughout his career.
Background
Jasper Fortes has over ten years of experience in the IT industry, primarily focusing on end user support. His career began at Polycom, where he held various positions, including Global Help Desk Support and Tier 1 Desktop Support from 2006 to 2011. He then transitioned to a Desktop Engineer role for the Executive Team, where he worked until 2014. After that, he continued to develop his skills in End User Services until joining Poly in 2019.
Achievements
Throughout his career, Jasper Fortes has specialized in assisting individuals who are less familiar with technology. His work has involved advocating for technology solutions that are easily integrable into daily life, enhancing human connection. His roles at Poly and Polycom have allowed him to develop a strong skill set in user support and technology communication, contributing to the overall user experience.