John Bishop
About John Bishop
John Bishop is a Staff Solution Test Engineer at Poly, specializing in creating and administering automated testing pipelines across various platforms. He has extensive experience in site reliability engineering and has contributed to numerous product launches and automation initiatives throughout his career.
Work at Poly
John Bishop has been employed at Poly as a Staff Solution Test Engineer (Level IV) since 2018. In this role, he creates declarative and scripted pipelines for Newman and Cypress, working across both Windows and Linux platforms. He is involved in testing various cloud collaboration providers, including Zoom, BlueJeans, GoToMeeting, and MS Teams. Additionally, he contributes to product launches for several Poly products, such as G7500, Studio USB, Studio X30, Studio X50, Eagle Eye Cube, P5, P15, Trio 8300, Trio C60, and Lens. His work supports the development of 'work from home' solutions, enhancing remote collaboration capabilities.
Previous Experience at NCSOFT
Prior to his current position, John Bishop worked at NCSOFT for a total of 12 years, from 2005 to 2018. He began as a Tech 2 - Technical Support for one year in the Austin, Texas area before advancing to the role of Manager in Site Reliability Engineering (SRE), where he served for 11 years. In these positions, he gained experience in technical support and site reliability, contributing to the operational stability of services.
Experience at Accenture
John Bishop worked at Accenture as a Data Operations Analyst from 2006 to 2007. His tenure lasted for 11 months in the Austin, Texas area. In this role, he focused on data operations, which involved managing and analyzing data to support business processes and decision-making.
Technical Skills and Automation Initiatives
In his current role and previous positions, John Bishop has demonstrated strong technical skills. He administers a Jenkins cluster that combines Windows and Linux workers and creates virtual machines in Vsphere to meet departmental needs. He has automated over 10,000 test cases using Postman and Cypress in 2021, showcasing his commitment to improving testing efficiency. Additionally, he leads department automation initiatives and conducts training classes for level 1 and 2 staff.
Cloud Collaboration Testing and Solutions Development
John Bishop is actively involved in testing cloud collaboration solutions, ensuring compatibility and performance across various platforms. He develops and supports 'work from home' solutions, including Aruba VPN, FTP, and web servers. His contributions play a significant role in enhancing remote work capabilities, which have become increasingly important in modern work environments.